Thank you for your interest in volunteering for HopeLine!
We are excited to announce that we are currently accepting volunteers for our January 2025 training session! The training will be conducted via Zoom, and you can find the specific dates listed below. After submitting your application, we will review it and contact you if we wish to move forward. If selected, the next step in the process will be a Zoom interview. We look forward to reviewing your application and potentially welcoming you to our volunteer team!
WINTER 2025
TRAINING DATES
January 18th - 9 AM - 1 PM
January 21st - 6 PM - 9 PM
January 23rd - 6 PM - 9 PM
January 25th - 9 AM - 1 PM
January 28th - 6 PM - 9 PM
January 30th - 6 PM - 9 PM
February 1st - 9 AM - 1 PM
February 4th - 6 PM - 9 PM
February 6th - 6 PM - 9 PM
February 8th - 9 AM - 1 PM
*We require all applicants to attend each training session in its entirety.
Crisis Line Training
Crisis Line volunteers go through 34 hours of training to learn our Active Listening philosophy, HopeLine policies & procedures, lethality assessment protocols, and specific skills for crisis de-escalation. Volunteers then go through 4 two-hour internships where they are paired with a mentor to begin answering crisis calls.
*Volunteers are required to complete 40 hours on the crisis line before becoming eligible to volunteer on the text line.
Volunteers on the lines can expect to help people experiencing:
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mental health emergencies
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suicide
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domestic violence
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loneliness
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grief
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child abuse
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trauma
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addiction & recovery
Reassurance Calls
Reassurance volunteers participate in a portion of our crisis line training, where they learn our Active Listening philosophy, lethality assessment, and HopeLine policies and procedures. This tailored training prepares volunteers to make meaningful outbound calls as part of our Reassurance program. Exact training dates are still to be determined.
Reassurance program participants are typically elderly or homebound individuals with little to no daily support. These friendly check-in calls aim to reduce loneliness and isolation within our community.
QUESTIONS
If you need any additional information about the volunteer application process, training, or volunteer requirements, please contact the Executive Director, at director@hopeline-nc.org or call the HopeLine Business Office: (919) 832-3326